Until the 19th July:
The rule of 6 or two households will apply indoors, with a 30 person limit outside.
Social distancing and facemask requirements will still be in place alongside strict hygiene controls and the requirement of track and trace.
Step 4 in the easing of restrictions commencing from 19th July.
Whilst the majority of legal restrictions have been removed the government guidance has been given that people will be expected to protect themselves and others through informed choice. The government recommends that “face coverings are worn in crowded and enclosed spaces, such as public transport, when mixing with people you don’t normally meet.”
Should you have any concerns about social distancing or other measures when visiting the hotel please do speak to a member of the team.
All new reservations confirmed will be monitored in relation to the on-going situation and will be given flexibility around the cancellation policy.
For guests notified to self-isolate, or with a positive case or suspected symptoms please kindly call us to re-arrange or cancel your reservation.
Policy for guest interaction (but not limited to) on site at The Harbourside Refuge Restaurant and Bar
The below details are not exhaustive or fully inclusive but published to give guidance and set expectations for our guests prior to visiting The Harbourside Refuge Restaurant & Bar.
The below guidance and additional operational procedures will continue to be amended and reviewed in line with government policies, advice and guidance.
Track and Trace:
Observation of safety measures
Accidents, security and other incidents
In an emergency, for example, an accident, provision of first aid, fire or break-in, our teams will not comply with social distancing guidelines if it is deemed by that member of staff to be unsafe.
Staff involved in the provision of assistance to others will pay particular attention to sanitation measures immediately afterwards, including washing hands.