Get in Touch With Us
Thank you for visiting. Whether you have spotted something that needs correcting, want to share a suggestion, or simply have a question about what you have read here, we would be glad to hear from you. Every message is read by a real person, and we aim to reply as quickly and clearly as we can.
How to Reach Us
The simplest way to contact us is by email. Please write to [email protected] and we will usually respond within two to three working days. During busy periods or public holidays, a reply may take a little longer, but we will always get back to you.
What You Can Contact Us About
To help us point your message in the right direction, it is useful to know what kind of enquiries we handle. Common reasons people write to us include:
- Corrections: if a detail on a page looks out of date or inaccurate, let us know which page and what you noticed.
- General questions: if something is unclear, we are happy to explain it in plainer terms.
- Feedback: ideas for new topics, or thoughts on how we could make pages easier to read.
- Partnership or media enquiries: please include your name, organisation and a short summary of your request.
- Accessibility: if any part of the site is hard to use, tell us so we can look into improving it.
Tips for a Faster Reply
A few small details make a big difference. Please use a clear subject line, mention the page address if your message relates to specific content, and keep your explanation as specific as possible. If you are following up on an earlier email, replying in the same thread helps us see the full conversation at a glance.
What We Cannot Help With
We are an independent information website. We do not manage accounts, process payments or resolve disputes on behalf of other organisations. If your question concerns an account you hold elsewhere, contacting that provider directly will be the quickest route to an answer.
Your Information
When you email us, we only use your details to read and respond to your message. We never sell your information or add you to mailing lists without permission. You can read more about how we handle personal data in our Privacy Policy, and the rules that apply to using this website are set out in our Terms of Use.
We appreciate you taking the time to get in touch. Your questions and comments genuinely help us keep this site accurate, useful and easy to follow for everyone.